Terms of Service & Privacy Policy

Last Updated: 16th May, 2025

These Terms of Service ("Terms," or “TOS”) govern your use of the services provided by TubeForge ("TubeForge," "we," "us," or "our").

For the purpose of these Terms, a "service" refers to any custom project tailored to the client's needs, including video editing, thumbnail designing, scriptwriting, researching, and related tasks. A "product" refers to a premade intangible item sold directly on our website or Discord server.

By using TubeForge's services, you agree to these Terms. Please read them carefully.

Services Provided

TubeForge is a remote-first creative agency offering content production, marketing, and development services for a wide range of clients.

Our core services include:

  • Idea generation and content research
  • Scriptwriting, video editing, and thumbnail designing
  • Graphic design, UI/UX design, website and app development
  • Bot development, content strategy, and social media management
  • SEO optimization, marketing planning, brand design, and ongoing content maintenance

Most tasks are executed entirely by our team. Exceptions include recording and voiceover, which may be provided by the client or handled by us upon request. All services are remote; we do not provide on-site assistance.

Payment Methods

We currently accept the following payment methods:

  • UPI (for clients in India)
  • Wise (for international clients)
  • PayPal (for international clients)
  • Remitly (for converting local payment methods to accepted ones)

All payments must be made in full upfront or using a 50-50 method unless otherwise specified by an authorized TubeForge representative.

User-Generated Content (UGC)

We encourage clients to create content referencing TubeForge. Any UGC that directly refers to us (via tags, logos, mentions, hashtags, links, or identifiable references) grants TubeForge the irrevocable right to use, repost, modify, remix, or redistribute that content for promotional, marketing, or educational purposes across all our platforms.

Usage Rights

Clients are granted full usage rights over services and content provided by TubeForge. You may:

  • Use the final content on social media, websites, advertisements, and other digital or print mediums
  • Modify, adapt, or repurpose content for commercial or non-commercial use

No credit to TubeForge is required. However, resale, redistribution, or repackaging of any TubeForge product (original or modified) is strictly prohibited.

Privacy

TubeForge is committed to privacy and data protection. All personal or business information—including names, emails, age, payment data, social media links, and credentials—will be stored securely and kept confidential.

Information will not be shared or sold to third parties unless legally required or explicitly authorized by the client. Only internal staff requiring access to fulfill your order will have access.

Licensing

All creative works delivered to clients are released under the Creative Commons CC0 1.0 Universal license:

  • Clients may use content freely for personal or commercial purposes
  • No credit is required
  • Clients may alter, remix, or redistribute service work
  • Resale or redistribution of raw products (e.g., PSDs, templates, unedited files) is prohibited

Copyright Liability

Once a product or service is delivered, TubeForge relinquishes all rights. The client assumes responsibility for copyright compliance and platform guidelines. TubeForge is not liable for any claims, disputes, or copyright strikes after delivery.

Refunds

Refunds (full or partial) are only provided under the following circumstances:

  • Delivery significantly deviates from client instructions
  • We fail to deliver the product or service
  • Client expresses justifiable dissatisfaction with quality

Refunds apply only to services, not products or downloadable assets. All refund decisions are at the sole discretion of TubeForge and must be approved by a team lead.

Chargebacks

Any chargeback attempt results in permanent blacklisting from all TubeForge services and communities. All documentation, conversation logs, and project files will be retained and may be used in disputes.

Age Requirements

Users must be at least 13 years old to contact or engage with TubeForge. To place an order or make a payment, users must be 18 or older, or have legal parental/guardian supervision if aged 13–17.

Changes to Terms

TubeForge reserves the right to modify these Terms of Service and Privacy Policy at any time. The latest version will always be available on our website. By using our services, clients will be asked to accept the terms. Terms may be used as documentation in payment disputes or legal matters.